Some items are in stock at the store for immediate pickup or delivery. Otherwise your furniture will be ordered from our gigantic distribution centers. Trucks arrive weekly and your order will be put on the next available truck to the store. Your local store's sales associate will be able to give you a more accurate time frame for arrival to the store.
We do offer quite a few special order groups that can be custom designed by the customer (different colors on the body of the sofa as well as different colors for the accent pillows). It does take us longer to get special orders out, because these products are made to order. Please talk to a sales associate at your local store for details on our special order system.